Distribution across 35 profiles.
Middle half of Freight Forwarders score between 17% and 25%.
0%
50%
100%
p10 · 15%
27% · p90
Task breakdown by work type
On-screen work25%
Done entirely on a computer. High AI exposure — these tasks are already in the automation zone.
In-person + screen23%
Physical sensing, digital output — e.g. interviewing someone then writing a report. Partially protected.
Computer + action15%
Computer input, real-world output — needs someone to act on it, not just software.
Fully in-person38%
No computer required. Furthest from automation — the strongest human advantage.
Typical tasks
3 synthetic profiles for a Freight Forwarder, ordered by automation exposure.
Tab between them to see how task mix drives the score difference.
TaskTimeTypeExposure
Preparing and processing shipping documentation (bills of lading, commercial invoices, packing lists, customs declarations) to ensure compliance with international trade regulations
deep expertisesocial element
34%AD
13%
Negotiating rates and contracts with shipping carriers (airlines, ocean liners, trucking companies) to secure cost-effective transportation for clients' goods
deep expertisesocial core
22%AA
6%
Coordinating and tracking shipments in real-time, including arranging pickup, transit, and delivery with multiple logistics providers to ensure on-time arrival
deep expertisesocial element
13%DD
34%
Maintaining relationships with clients through regular check-ins, updates, and personalized service to build trust and secure repeat business
deep expertisesocial core
10%AA
0%
Resolving issues such as delays, damages, or customs hold-ups by communicating with carriers, customs brokers, and clients to find quick solutions
deep expertisesocial core
10%AA
0%
Advising clients on the best routes, modes of transport (air, sea, rail, road), and packaging solutions to optimize cost, speed, and safety for their cargo
deep expertisesocial core
4%DA
7%
Monitoring changes in trade regulations, tariffs, or geopolitical risks (e.g., sanctions, port strikes) and adjusting logistics plans accordingly to avoid disruptions
3%DD
66%
TaskTimeTypeExposure
Resolving issues such as delays, damages, or customs hold-ups by communicating with carriers, customs brokers, and clients to find quick solutions
deep expertisesocial core
24%AA
5%
Preparing and processing shipping documentation (bills of lading, commercial invoices, packing lists, customs declarations) to ensure compliance with international trade regulations
deep expertisesocial element
22%AD
19%
Negotiating rates and contracts with shipping carriers (airlines, ocean liners, trucking companies) to secure cost-effective transportation for clients' goods
deep expertisesocial core
15%AA
4%
Advising clients on the best routes, modes of transport (air, sea, rail, road), and packaging solutions to optimize cost, speed, and safety for their cargo
some context neededsocial core
14%DA
11%
Coordinating and tracking shipments in real-time, including arranging pickup, transit, and delivery with multiple logistics providers to ensure on-time arrival
12%DD
44%
Monitoring changes in trade regulations, tariffs, or geopolitical risks (e.g., sanctions, port strikes) and adjusting logistics plans accordingly to avoid disruptions
8%DD
61%
Maintaining relationships with clients through regular check-ins, updates, and personalized service to build trust and secure repeat business
deep expertisesocial core
1%AA
0%
TaskTimeTypeExposure
Preparing and processing shipping documentation (bills of lading, commercial invoices, packing lists, customs declarations) to ensure compliance with international trade regulations
34%AD
36%
Coordinating and tracking shipments in real-time, including arranging pickup, transit, and delivery with multiple logistics providers to ensure on-time arrival
33%DD
47%
Negotiating rates and contracts with shipping carriers (airlines, ocean liners, trucking companies) to secure cost-effective transportation for clients' goods
deep expertisesocial core
15%AA
0%
Resolving issues such as delays, damages, or customs hold-ups by communicating with carriers, customs brokers, and clients to find quick solutions
deep expertisesocial core
8%AA
0%
Monitoring changes in trade regulations, tariffs, or geopolitical risks (e.g., sanctions, port strikes) and adjusting logistics plans accordingly to avoid disruptions
5%DD
64%
Advising clients on the best routes, modes of transport (air, sea, rail, road), and packaging solutions to optimize cost, speed, and safety for their cargo
deep expertisesocial core
1%DA
7%
Maintaining relationships with clients through regular check-ins, updates, and personalized service to build trust and secure repeat business
deep expertisesocial core
1%AA
5%
Save & share
AI tools for this role
Tools relevant to the most automatable tasks in this profession.
